Inquiry Management - Part III: Reporting on Inquiries
In this article, the third and final installment of the Inquiry Management series, I will walk you through the steps of creating a reporting solution for Inquiry Management. I use the word ‘solution’ intentionally so as to place emphasis on the coordination of several features in Intelliworks to provide you with relevant, meaningful metrics to measure the impact of efficient Inquiry Management to your institution.
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Happy Holidays from Intelliworks
As the holiday season approaches and the New Year looms large, it is always a time for reflection. Time to take stock of the highs and lows for the year and to celebrate the meaningful progress made.
Here at Intelliworks, a major consideration in any such exercise has to be the state and mindset of our leadership team. I couldn’t be more pleased with the maturity demonstrated by the team throughout the year, and the seriousness with which it has set about pursuing our organizational goals. The team appreciates the gravity of the task at hand, and brings to all endeavors a grim determination to succeed. It is exactly this earnestness which makes our team not only so effective, but also such great guests at holiday festivities.
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Inquiry Management - Part II: Managing Your Inquiries
Now that have a way of capturing your Inquiries from the web, see Inquiry Management - Part 1: Capturing Inquiries from your Website, you can focus on managing and processing your Inquiries.
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How CRM can help you do more with less
One of the things we like to stress here at Intelliworks is the ability for a well-executed CRM initiative to not only provide operational insight into your recruitment and marketing efforts, but also help create efficiencies in how colleges and universities manage their admissions and enrollment operations. In particular, how can CRM help you do more with less resources (something that’s become all too common in today’s higher education environment)?
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