Central to any relationship management initiative is the need to provide consistent, contextual service based on historical interactions with your institution. Intelliworks offers a central repository for managing day-to-day interactions with your institutions students, prospects, alumni and partners. Additionally, you have the ability to segment contacts by any number of variables including lifecycles, location, interests or affiliations with other organizations.

By giving you a holistic view of every interaction a constituent has had with your institution, Intelliworks lays the foundation for your institution to deliver targeted, relevant communications to every single one of your constituents.

• Track all previous interactions between individual contacts and your institution, including one-on-one conversations, marketing campaigns, inquiries and responses.
• Schedule follow up activity based on contact’s preferences and previous interactions.
• Prioritize contacts based on interest in your institution and course offerings.
• Create associations between individual contacts and/or other organizations.
• Keep detailed notes on each individual in your database.

Using Intelliworks, your institution will have a 360 degree view of your institutions relationships.

“I'm confident that the Intelliworks solution will enable our admissions team to more effectively communicate with our students on a personal level, while at the same time providing valuable insight on the success of our outreach efforts.”

Dr. James Burrell, Director of Admissions Kentucky State University