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THE CHALLENGE.
Northeastern University’s School of Professional and Continuing Studies (SPCS) wanted to increase the level of service that they provided their students. They had implemented an automated application management software for tracking and communicating with potential students and initiated student coaching with their partner InsideTrack. However, SPCS did not have a student management system for managing the relationship once the student had enrolled.
They were using a development management system for tracking alumni and giving, but it was not designed for the student/education market and would require substantial customization and professional services consulting in order to meet the School’s objectives.
THE SOLUTION?
Learn how Intelliworks helped Northeastern cut costs and improve operational efficiency. Register below to download the full case study.