BEST PRACTICES FOR RELATIONSHIP MANAGEMENT

HOW TO ENHANCE COURSE REGISTRATION

An introduction to Program Management

As most admissions and enrollment professionals professionals for non-traditional programs can attest, the challenges of using disparate systems to market their offerings and manage course registration are vast. With adult learners students being the most difficult student population to reach and retain, admissions and enrollment managers in higher education must find way to improve operational efficiency and better manage course offerings. Hosted by Intelliworks, this presentation features:

• A discussion on challenges using disparate systems for certificate and non-degree course and program management
• A review of trends in recruiting and retaining adult learners
• An introduction to new program management capabilities from Intelliworks

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About our expert

Paul Miller is a Solutions Engineer for Intelliworks, a leading provider of relationship management and marketing solutions for higher education. At Intelliworks, Miller is responsible for customer training and implementation initiatives.

Before joining Intelliworks, he served as Director of Admissions & Financial Aid at New England College, a small liberal arts school in New Hampshire, where he oversaw undergraduate enrollment and admissions, as well as financial aid for graduate studies and continuing education. Prior to that, he worked in consulting for both private sector and non-profit organizations. He is a graduate of Georgetown University.